We have highlighted EFCO’s metal finishing services offered in past blog posts, but this post highlights the pickup and delivery services provided by EFCO Finishing.
As we concluded 2016, our company truck finally reached the end of its useful life, and was removed from the EFCO fleet. Wanting to maintain this valuable service to our customers, we had a choice to make: buy a new truck or enter into a full service lease. Partnering with our friends at Airoldi Brothers, we went the leasing route, bringing a 2017 Hino 20’ box truck onto our staff. This allows us to focus on what we do best – metal finishing and let’s the experts manage the maintenance and well-being of the truck.
Having access to this truck earns EFCO a competitive advantage over other finishing companies. For example, we’re able to pickup and deliver parts more quickly, no longer reliant on a common carrier. Also, we gain greater flexibility, allowing the EFCO logistics team to manage scheduling, rather than a third party who is not a strategic partner in the interaction. We’re able to adjust routes and schedules throughout the day, often helping our customers out of jams. By getting to know the needs and expectations of our customers, we can do our best to be there when they need us there. It makes us proud to have this ability to delight our customers and hopefully go above their expectations, and certainly above most the competition.
Serving southwest Wisconsin with a smile, our driver Jim is a valuable resource, getting to know all of our customers. Whether picking up the orders for vibratory finishing, ball burnishing, or blast, he hears firsthand what the requirements are, when parts are needed back on-site, and relays this information back to Jon in production. Our efficient, thorough, all-EFCO, start to finish process means a smoother, enhanced experience.
Contact us today, or to schedule your next pickup, so we can prove to you we are “committed to the finish!”